Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website https://eternitty.com and the services provided by Eternity Web Solutions Private Limited (“Eternity”, “we”, “our”, “us”).
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Eternity
Eternity works exclusively with B2B manufacturing and industrial businesses to design and implement structured digital systems, including websites and supporting digital infrastructure.
We are a long-term systems partner, not a generic web design vendor.
2. Scope of Services
- written proposals
- signed agreements
- officially approved scope documents
- revised timelines
- additional costs
- a separate agreement
Verbal discussions, emails, or assumptions do not override written agreements.
3. No Guaranteed Outcomes
Eternity does not guarantee:
- revenue growth
- lead quantity or quality
- search engine rankings
- sales performance
- business success
Our role is to build structured, scalable digital systems.
Business results depend on factors beyond our control, including your internal sales process, follow-ups, pricing, market conditions, and execution.
4. Client Responsibilities
You agree to:
- provide accurate, complete, and timely information
- assign a single point of contact for approvals
- review and approve deliverables within agreed timelines
- ensure compliance with applicable laws and industry regulations
Delays caused by missing inputs or approvals may impact project timelines and do not pause payment obligations.
5. Payments & Fees
- All fees are payable as per the agreed proposal or invoice
- Payments are non-refundable unless explicitly stated in writing
- Delayed payments may result in:
- work suspension
- delayed delivery
- withholding of access or handover
Taxes, government charges, or statutory duties are payable by the client unless specified otherwise.
6. Revisions & Change Requests
Revisions are limited to what is defined in the agreed scope.
Any request that changes:
- structure
- features
- content volume
- integrations
- workflows
will be treated as a change request and may involve additional cost and time.
7. Intellectual Property
Until full payment is received:
- all work remains the intellectual property of Eternity
After full payment:
- ownership of the final agreed deliverables is transferred to the client
- Eternity retains the right to showcase the work in portfolios, case studies, and internal documentation
Third-party tools, licenses, themes, or plugins remain subject to their respective licenses.
8. Third-Party Services
Eternity may integrate or recommend third-party services such as:
- hosting providers
- plugins
- CRMs
- analytics tools
Eternity is not responsible for:
- third-party outages
- pricing changes
- policy updates
- service discontinuation
Use of third-party services is subject to their respective terms.
9. Support & Maintenance
Post-project support is limited to:
- what is explicitly mentioned in the agreement
Any ongoing maintenance, updates, or enhancements require:
- a support plan
- a separate maintenance agreement
Eternity is not responsible for issues caused by:
- client-side changes
- third-party updates
- unauthorized access
- hosting or server-level problems outside our control
10. Limitation of Liability
To the maximum extent permitted by law, Eternity shall not be liable for:
- indirect or consequential losses
- loss of profits, data, or business opportunities
- delays caused by external dependencies
Our total liability, if any, shall not exceed the amount paid by you for the specific service giving rise to the claim.
11. Confidentiality
Both parties agree to keep confidential:
- business information
- technical details
- internal processes
- non-public data
Confidentiality obligations survive the termination of services.
12. Termination
Either party may terminate the engagement:
- as per the termination terms mentioned in the agreement
Upon termination:
- completed work up to the termination date will be billed
- no refunds will be issued for work already performed
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
14. Changes to These Terms
Eternity may update these Terms at any time without prior notice.
Updated Terms become effective immediately upon publication on this page. Continued use of the website or services indicates acceptance.
15. Contact Information
If you have questions about this Disclaimer, you may contact us:
📧 Email: somnath@eternitty.com
📞 Phone: +91 98779 91616
🌐 Website: https://eternitty.com/contact-us
In simple terms:
We build structured digital systems.
We don’t promise results.
Clear scope, clear payments, clear responsibility.